Shipping Details
We begin to process orders as
soon as they are placed, but a prompt call or
email will allow us enough time to correct any
problems before your order is shipped. Most
orders ship out within 5-7 working days that
are in stock and need no additional parts or
any outsourcing to make the order complete and
ready for shipping. All orders the do require
additional parts, labor and outsourcing may
require extended lead-times. Those lead-times
are projected and the customer will be
updated to that time table and notified the
moment their is any changes to that time
table.
The following information
explains delivery details:
All deliveries are curbside
deliveries; drivers are unable to enter your
office or home. Be prepared to help offload
the product from the truck unless you have
been charged for furniture installation personnel to
meet the truck and set up your
office furniture or
home
office furniture. You need to consider
accessibility to your street or driveway when
choosing the residential delivery (available
for home or smaller offices without a
receiving dock) option, as orders are
typically shipped via full-size semi trucks.
In the event that the delivery truck cannot
get to your office space or home
office, your order will
need to be transferred to a smaller truck, if
one is available (additional fees may apply,
these will be paid directly to the carrier).
If a smaller truck is not available, you will
be asked to pick up the items at the trucking
terminal. Residential delivery fees that have
been paid cannot be refunded if this occurs.
PLEASE NOTE: At the
time you receive your order, you MUST check
for damages and/or missing items, and note
that accordingly on the bill of lading. It's a
good idea to have a copy of your
office furniture invoice with
you, so you can verify you received all of the
items ordered. Make sure all of the items you
ordered are present and undamaged before
signing. If you do not check the materials
yourself, please make certain that the person
signing for them checks for damaged or missing
items. If no damages are noted on the bill of
lading,
Cubiclemart
cannot be held responsible for any damages or
shortages that occur.
Where we ship from
Cubiclemart
drop ships
office furniture form multiple warehouses located
all over the Continental United States. We
ship from warehouses in New Jersey, Los
Angeles, Houston, Orlando,
Ohio, Seattle, as
well as many other nationwide locations. |
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