Excellent communication, quick delivery and installation. Product was used, but looked almost new - just as described. Afterwards, we ordered additional shelving to match the cubicles. They arrived, in top shape, and looked like they were made for our particular model of cubicles, priced much better than any we had been able to locate elsewhere. I can't say enough about the product, service, communication and installation offered by John and his staff at Cubiclemart.